Privacy Policy

Account data: the phone number you register with, plus any name or display name you choose during sign-up. Sign-up uses a one-time SMS code, no email or password is required.

Student profile: during onboarding you share your exam level (O/L or A/L), examination year, medium of study, school, district, and subject selection. You may also provide guardian contact details so a parent or guardian can confirm your account.

Usage data: your study sessions, answers to flashcards / quizzes / practice questions, bookmarks, progress, streaks, XP, and similar interactions. This data powers your personal progress dashboard and helps us improve the Service.

Technical data: device type, OS, IP address and basic log information needed to keep the Service secure and running.

We use your information to operate the Service, authenticate you, personalise your study experience, send you OTP codes, notify guardians where required, protect the Service from abuse, and improve the product. We do not sell your personal data.

When you submit written answers to practice questions the content may be processed by our third-party AI provider to produce feedback and marking. We do not attach your name or phone number to those requests.

For students under 18, a parent or guardian is asked to verify the account via an OTP sent to their contact. Guardian contact details are used solely for verification, account recovery, and critical account notifications.

We share information only with service providers who help us run clickd.lk, for example, our SMS delivery provider, push-notification provider, and authentication provider. These providers are bound by contractual confidentiality obligations.

We may disclose information if required by law, to protect our rights, or to prevent harm.

We keep your data for as long as your account is active. You can request account deletion from the in-app settings or from the account-deletion form on our website. Our team reviews and processes each request, and your account and study data are removed within 30 days. Once deletion is complete, you receive a confirmation notification on the number you provided.

You can view and edit your profile information at any time from the settings page, export your study data on request, and delete your account from in-app settings or the account-deletion form. For any request concerning your personal data write to support@clickd.lk..

We use industry-standard measures to protect your data in transit and at rest. No system is perfectly secure, so please keep your device secure and don't share OTP codes with anyone.

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the most recent version.

We process personal data in line with Sri Lanka's Personal Data Protection Act No. 9 of 2022 (the "PDPA"). Under the PDPA you have the right to access the personal data we hold about you, have it corrected, withdraw your consent, and request its deletion, subject to any legal obligation we have to retain certain data.

To exercise these rights, contact us at support@clickd.lk.. If you believe we have not handled your data lawfully, you may also lodge a complaint with the Data Protection Authority of Sri Lanka.

For privacy-related questions, contact us at support@clickd.lk..